Privacy Policy

1. Introduction

1.1 sege77 ("sege77," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the sege77 Platform at sege77.net (the "Platform"). This Privacy Policy describes how sege77 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform.

1.2 This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines ("NPC").

1.3 By registering an account with sege77 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform.

1.4 This Privacy Policy should be read together with sege77's Terms & Conditions, which govern your use of the Platform.

2. Data Controller

2.1 For the purposes of the Philippine Data Privacy Act of 2012, sege77 is the personal information controller in respect of the personal data collected through the Platform.

2.2 If you have any questions or concerns about how sege77 handles your personal data, or if you wish to exercise any of your rights as a data subject, please contact our Data Protection Officer using the contact details set out in Section 14 of this Policy.

3. Data We Collect

3.1 sege77 collects the following categories of personal data from players and Platform visitors:

3.1 Identity & Contact Data

• Full legal name;
• Date of birth;
• Residential address (including city, province, and postal code);
• Email address;
• Mobile phone number;
• Government-issued identification number (e.g., PhilSys number, passport number, driver's licence number).

3.2 Financial Data

• GCash or PayMaya account details (mobile number associated with the account);
• Bank account details for bank transfer transactions (account name, account number, bank name);
• Debit card details where applicable;
• Transaction history, including deposit and withdrawal records.

3.3 Gaming & Account Data

• sege77 account username and encrypted password;
• Game history, wagering records, and session data;
• Bonus and promotion usage history;
• Responsible gaming settings and self-exclusion records.

3.4 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Pages visited, features used, and time spent on the Platform;
• Cookie identifiers and similar tracking data (see Section 9).

3.5 Communications Data

• Records of communications between you and sege77 support, including live chat transcripts and email correspondence;
• Survey responses and feedback submitted through the Platform.

4. How We Collect Your Data

4.1 sege77 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access and use the Platform, including through cookies and similar technologies;
• Third-party sources: Identity verification data from third-party KYC service providers; fraud prevention data from anti-fraud partners; payment data from GCash, PayMaya, and banking partners as part of transaction processing.

5. How We Use Your Data

5.1 sege77 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your sege77 account and provide access to the Platform;
• Identity verification (KYC): To verify your identity and age (21+) in compliance with PAGCOR regulatory requirements and anti-money laundering obligations;
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, bank transfer, and debit card;
• Game provision: To deliver live casino, slots, bingo, Monster Hi-Lo, and other gaming services available on the sege77 Platform;
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance;
• Fraud prevention & security: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct;
• Responsible gaming: To monitor gaming behaviour, enforce deposit limits and self-exclusion requests, and fulfil our responsible gaming obligations;
• Legal & regulatory compliance: To comply with applicable Philippine laws, PAGCOR regulations, NPC requirements, and court or regulatory orders;
• Marketing communications: To send you promotional offers, bonuses, and news about sege77, where you have consented to receive such communications;
• Platform improvement: To analyse usage patterns, conduct research, and improve the features and performance of the sege77 Platform.

6. Legal Basis for Processing

6.1 sege77 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, game provision, and payment processing;
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC/AML obligations and PAGCOR regulatory requirements;
• Legitimate interests: Processing for fraud prevention, Platform security, and service improvement, where these interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Sharing Your Data

7.1 sege77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment service providers: GCash, PayMaya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for transaction processing;
• Identity verification providers: Third-party KYC and age verification service providers engaged to assist with regulatory compliance;
• Fraud prevention partners: Anti-fraud and anti-money laundering service providers;
• Game software providers: Licensed game developers and live casino operators whose games are available on the sege77 Platform, to the extent required for game delivery;
• IT and hosting providers: Cloud infrastructure and data hosting providers engaged to operate the Platform;
• Regulatory authorities: PAGCOR, the National Privacy Commission, law enforcement agencies, and courts, where disclosure is required by law or regulatory order;
• Professional advisers: Legal, accounting, and auditing firms engaged by sege77 in the ordinary course of business, subject to confidentiality obligations.

7.2 All third-party service providers engaged by sege77 are required to process personal data only on sege77's instructions and in accordance with applicable data privacy laws. sege77 does not authorise any third party to use your personal data for their own independent purposes.

8. Data Retention

8.1 sege77 retains your personal data for as long as your account remains active and for such additional period as is required to comply with our legal and regulatory obligations. In particular:

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with PAGCOR anti-money laundering record-keeping requirements;
• Transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Customer support communications are retained for three (3) years from the date of the communication;
• Marketing consent records are retained for the duration of your account and for three (3) years following account closure.

8.2 Where personal data is no longer required for any lawful purpose, sege77 will securely delete or anonymise it in accordance with our data retention and disposal procedures.

9. Cookies & Tracking Technologies

9.1 sege77 uses cookies and similar tracking technologies (including web beacons and local storage) on the Platform for the following purposes:

• Essential cookies: Required for the Platform to function correctly, including maintaining your login session and security settings. These cannot be disabled without affecting Platform functionality;
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the Platform, enabling sege77 to improve performance and user experience;
• Preference cookies: Used to remember your settings and preferences, such as language and display options;
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of sege77 marketing campaigns, subject to your consent.

9.2 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the sege77 Platform. For more information on managing cookies, refer to your browser's help documentation.

10. Your Rights as a Data Subject

10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by sege77:

• Right to be informed: The right to be informed of how your personal data is collected and processed, as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data sege77 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to sege77's legal and regulatory retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

10.2 To exercise any of the above rights, please contact sege77's Data Protection Officer using the contact details in Section 14. sege77 will respond to all verified data subject requests within fifteen (15) business days, in accordance with NPC guidelines.

11. Data Security

11.1 sege77 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the sege77 Platform;
• Encryption of sensitive data at rest, including financial information and government ID numbers;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of the Platform;
• Multi-factor authentication for administrative access to sege77 systems;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

11.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, sege77 will notify the National Privacy Commission and affected data subjects in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.

11.3 While sege77 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your sege77 account credentials.

12. Children's Privacy

12.1 The sege77 Platform is strictly intended for individuals who are at least twenty-one (21) years of age. sege77 does not knowingly collect personal data from persons under 21 years of age. If sege77 becomes aware that personal data has been collected from a person under 21, it will take immediate steps to delete that data and close the associated account.

12.2 If you believe that a minor has registered an account with sege77, please contact our support team immediately at the contact details provided in Section 14.

13. Changes to This Privacy Policy

13.1 sege77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. Where changes are material, sege77 will provide reasonable notice via email or a prominent notice on the Platform prior to the changes taking effect.

13.2 The date of the most recent revision is indicated at the top of this Privacy Policy. Your continued use of the sege77 Platform following notification of any amendment constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or sege77's handling of your personal data, please contact our Data Protection Officer:

Data Protection Officer — sege77
Email: [email protected]
General support: [email protected]

14.2 You may also contact the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through its official website at privacy.gov.ph.